Shipping Policy
The following information summarizes our shipping policy at UniKubs:
We Deliver to Most Pin Codes in India!
We're happy to offer shipping to most pin codes across India. So, wherever you are in the land of vibrant toys, we can get your order to you.
Priority for Prepaid Orders
We prioritize shipping for prepaid orders. This means your prepaid order will jump the queue and get shipped out faster!
Cash on Delivery (COD) Verification
For your security and to ensure smooth delivery, we verify all COD orders by calling the registered phone number associated with the order. Our customer service representatives will make up to 3 attempts to verify your order, along with a WhatsApp message. If we are unable to verify your order after 3 days, it will be cancelled.
Cash on Delivery Eligibility
Most products on our website are eligible for COD. However, there may be some exceptions. Please check the product page for details on COD availability for specific products.
Shipping Rates and Times
We offer several shipping options to meet your needs. The shipping rate and estimated delivery time will depend on the weight and size of your order, as well as your chosen shipping method. You can see the estimated shipping rates and delivery times during checkout.
Here are some of the shipping options we typically offer:
- Standard Shipping: This is our most economical option, with delivery times ranging from 5 to 7 business days.
- Expedited Shipping: This option offers faster delivery, typically within 2 to 3 business days.
- Next-Day Delivery: For urgent needs, we offer next-day delivery to select locations.
Free Shipping
We may offer free shipping promotions from time to time. These promotions will be clearly advertised on our website and during checkout.
Order Processing
We typically process orders within [3-5] business days. Once your order ships, you will receive a confirmation email with a tracking number.
International Shipping
We currently do not offer international shipping.
Tracking Your Order
You can track your order by clicking on the tracking link provided in your shipping confirmation email.
Undelivered Orders
If your order is marked as undelivered by the shipping carrier after a reasonable timeframe, please contact us immediately at +91 8130039030 or unikubs@gmail.com. We will investigate the issue and take appropriate action, such as reshipping your order or issuing a full refund.
Please Note:
- Shipping times are estimates and may vary depending on factors beyond our control, such as weather or carrier delays.
- We are not responsible for any customs fees or duties that may apply to your order.
We hope this information is helpful! If you have any questions about our shipping policy, please don't hesitate to contact us.